Bristol Water supplies water to over 1.1 million people in a more than 2,400-square-kilometer area centered on Bristol, United Kingdom. To
provide customers with up-to-date information about street works and reduce the number of customer contacts for such information, the
company implemented a customer-facing map with street works details. This frees up the help desk to manage emergency calls.
The interactive map shows an up-to-date view of work Bristol Water is doing or plans to do. Clicking on any of the symbols reveals more
information about that job. An internally facing map provides contractors and regulatory bodies with more detailed project information. The
maps, powered by Bentley’s Exor asset management application, improve customer service while lowering customer call volume.
Aurecon designed and built this greenfield 132/11 kV substation for Umgeni Water, a state-owned entity and the largest supplier of bulk
potable water in the province of KwaZulu-Natal, South Africa, to provide power for a water purification plant supplying water to the
Mandini area. Bentley software made it possible to complete and approve the design for this ZAR 40 million project within 2.5 months,
compared to the usual six to nine months.
Bentley Substation accelerated design by providing quality check processes, required safety clearances for equipment, and other functions.
The bill of materials reflected accurate quantities, which meant compiling tender documents also took less time. An interactive PDF
environment allowed the client to review an interference-free design, where the 3D model integrated civil and electrical design.
Aurecon | Mandini, KwaZulu-Natal, South Africa
Matthew 132/11 kV Substation
Bristol Water | Bristol, United Kingdom
Mapping the Works
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